Revenue completeness is an important objective for a utility. To achieve this, it needs to bring together information and processes in multi-functional areas like network documentation, metering and billing, revenue collection, system analysis and audit. There is a need to have specialised solutions in every area under revenue management.

The software and solutions must deliver functional expertise and must be able to handle exceptions. Moreover, they should be easy to integrate in order to establish end-to-end solutions across different operational areas and users. Value added features, information management, result-oriented analysis, reports and dashboards are the necessary parts of the system and enable the user to produce the results needed.