Consumer Meter Testing at a Utility in India

A utility in India was faced of with revenue protection issues and wanted to stop revenue losses occurring due to problems in meters. We carried out a meter testing service for the utility. From the findings of the testing the utility could assess the amount owing to it and was able to update its database of metering assets. They were able to reduce customer complaints and identify cases of theft.

Distribution reforms and metering

 

Prepayment Metering System

 

Spot billing service at a Utility in India

A large utility in India showed poor revenue collection due to a irregular billing cycle. There were issues related to incorrect bills and delivery to wrong addresses or persons. The on the spot bill generation service provided by us helped utility to improve its billing cycle, identifying defective meters, reducing billing disputes and improved the cash flow.

Transition from Electricity Postpaid system to Prepayment: From Consumer to Customer