Consumer Meter Testing at a Utility in India

A utility in India was faced of with revenue protection issues and wanted to stop revenue losses occurring due to problems in meters. We carried out a meter testing service for the utility. From the findings of the testing the utility could assess the amount owing to it and was able to update its database of metering assets. They were able to reduce customer complaints and identify cases of theft.

Distribution reforms and metering

The vertically integrated State Electricity Boards were created for generation, transmission and distribution of electricity as per the provision of the Indian Electricity Act. This structure has yielded reasonable results with respect to rural electrification but supply of power below cost of supply to various categories of consumers resulted in bankruptcy of almost all the electricity boards in the country.

Harmonics in power system and metering

The issue of harmonics is debated at various levels. Harmonics are generated in the system. Generally the effect of harmonics is studied in voltage or current. The current harmonics flow in the system generates voltage harmonics which results into power harmonics. Power harmonics are than measured by energy meters. The flow of power harmonics and it effect on the energy measurement is discussed in this paper.

Interoperability standard for energy meters - an indian experience

The electricity utilities all over the world have invested huge sum of money in electronic metering assets over the past two decades or so. The primary motivation to switch to electronic metering has been the potential use of the information that these meters could provide. The data provided by most of the electronic meters can not only be used for billing, but also be harnessed for a host of other business processes like revenue protection, tariff design, energy accounting, load analysis,

kvah metering magic solution or an aberration

The search for innovative solutions has lead to the concept of kVAh metering. Measurement of kVAh and related tariffs are expected to help in reducing reactive currents in the system by commercially motivating consumers to install reactive compensation at their premises.

Prepayment Metering System

Prepayment or pay as you go system is receiving more and more attention worldwide as utilities are looking at ways to improve customer service, improve their cash flow and minimize their risks. The concept of prepaid remains the same but there is going to be a paradigm shift in the application.

Spot billing service at a Utility in India

A large utility in India showed poor revenue collection due to a irregular billing cycle. There were issues related to incorrect bills and delivery to wrong addresses or persons. The on the spot bill generation service provided by us helped utility to improve its billing cycle, identifying defective meters, reducing billing disputes and improved the cash flow.

Transition from Electricity Postpaid system to Prepayment: From Consumer to Customer

Indian utilities are actively pursuing migration from the present post paid revenue cycle management system to the prepayment electricity based system. The distribution companies in restructured electricity market have done pilots and field trials to access the acceptability of the system on small consumer base.