Spot Billing Service
Billing is a vital part of the revenue stream for energy suppliers. It is critically important that accurate bills and generated in a timely manner. Accurate bills are also important for consumers. Few things are more frustrating than incorrect bills, or bills received so late that penalty charges cannot be avoided.
We offer a complete spot billing service for energy suppliers. Our meter readers attend site, read the meter and generate a bill literally ‘on the spot’, using a special hand-held unit. A printed copy is given to the consumer and the records from the hand-held unit are uploaded to the billing system.
This is of benefit to the consumer and the energy supplier. It shortens the billing cycle and improves cash flow for the supplier, while removing a great source of uncertainty and concern for the consumer.
A large utility in India showed poor revenue collection due to a irregular billing cycle. There were issues related to incorrect bills and delivery to wrong addresses or persons.
The on the spot bill generation service provided by us helped utility to improve its billing cycle, identifying defective meters, reducing billing disputes and improved the cash flow.