The core business of power distribution utility revolves around metering-billing-collection. After capturing the meter reading data, timely and accurate billing and revenue collection ensures the commercial viability. It covers a large and varied consumer base, this is reflected in the complex nature of electricity tariff. This requires an efficient system to manage the information.

Bill generation is a complex process which requires more than just applying the tariff on the consumption. It should be able to handle arrear calculation, bill revision or even tariff revision. Payment collection is a challenge because it is important to allow different modes of payment and use of different payment gateways for the convenience of the customer.