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Secure Consumer Information Management

The network of a utility is vast and spread over a large area. For better management, the area is divided into a number of administrative boundaries. It is complex and grows over time depending upon the overall growth of the area. Management of this large volume of information, consumers, connections and meters, requires a proper system that maintains the data effectively and allows it to be accessed efficiently.

In many utilities, managing and keeping the data as a single source of truth is a major challenge. It does not require just a database, but a ‘user system’ which is can be aligned with the work and business processes of the users. Therefore, it must be flexible and allow customisation to fit in with utility practices’ in different geographic locations.

Secure Consumer Information Management has all these capabilities. It is an integrated software which has features and functionalities which meet the needs of consumer and meter information management for electricity utilities. It supports data entry and editing as well as bulk data import from external sources.

Data validation is also configurable by the user, taking care of the differing information needs of different utilities. This validation module presents a powerful tool for the end user to set specific rules according to the conditions in their market which, in effect, creates customised software.

It includes consumer, connection and meter information (consumer meters as well as system meters with CT, VT and other installed accessories). It supports multiple connections at different locations and multiple installations within each of the locations for a single consumer. The product is capable of integrating with third party software through an exposed B2B interface, allowing deployment in many areas. The software is able to meet specific customer needs as the base product can be easily customised.

A cost effective solution, it creates a perfect base to manage the information and allows an interface with different business systems of a power distribution utility..

Features

  • Consumer data management
  • Metering inventory management
  • Management of installed metering points
  • Manual data editing and validation
  • Data import and validation
  • Query and reports