Secure Bill Generation and Printing

Energy utilities face a huge task in generating accurate bills and presenting them to consumers in a timely manner. Without bills there can be no revenue, so bill generation and printing are of vital importance.

Billing is a complex process as there may be different tariff parameters applicable for different consumer categories, variations in billing patterns and billing cycles, and provision must be made for adjustments and arrears.

Secure Bill Generation and Printing Suite enables accurate, on-time billing and efficient revenue collection. It also helps in resolving customer complaints and queries. The software includes a customisable tariff engine that supports many tariff categories and allows tariffs to be updated. Each bill is generated by applying the appropriate tariff to the relevant consumption data.

The ability to customise bills is a key strength of the software. Various factors can be changed, including billing basis, billing pattern, holiday declaration, arrears/adjustment types, special charges, instalment bills and messages printed on the bills. A special bill quality checking function enhances the reliability of the bill and helps maximise revenue for the utility.

Security features are integrated into the software, capturing any manual changes to the billing data, and ensuring that correct authorisation is provided for each stage. A customisable bill printing template with barcode support allows a breakdown of charges, billing trends and other information to be added to bills. Multiple templates are possible for different categories, including colour coding.